Refunds & Return Requirements

  • Our policy is valid for 14 calendar days from the date of the purchase. If you receive your order and are not satisfied, you can return the product for a refund. The following criteria must be met to qualify for a refund:

    Product is defective
    Product is not as described
    Product must be in original packaging
    Product must be unused
    Product must not be damaged

    All returns will be inspected to ensure the above criteria have been met. If the product does not meet the listed standards, we reserve the right not to issue a refund.

  • To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund but will provide you with a store credit instead.

  • Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned.

  • In order to return an order, you must contact us first.

    Visit our retail locations or contact us to return your items purchased through our online store. Our staff member will process your return or exchange for you.

    You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.

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